| Gerald and Linda Hebert of Metairie, 6/05: "I am writing this letter to let you know how pleased we were with the work recently completed on our home. Our experience with your company from initial contact by Louis Schneider to the final
contact by Jeff Bowers was terrific. We were impressed with Louis' presentation to us. My husband, Gordon, is an engineer and is, quite frankly, a perfectionist. He had obtained bids and listened to others concerning this work with skepticism, but was very pleased with what Louis told us.As far as the actual work done by three different crews (windows, soffit and fascia and gutters), we were totally satisfied
with the work done by each crew. They were all courteous, capable professionals; and they did exactly what we were told they would do, i.e., cleanup and on-the-job adjustments. We also had a positive experience with Jeff Bowers. I am sure that he was responsible for coordinating everything and he was personable and professional when he visited us after job was completed. It would be our pleasure to recommend your company to friends whenever possible. Thank you for
creating such a good relationship with your customers. David and Kay O'Neil of Metairie, 10/04 "Recently my wife and I contacted your firm in reference to replacing the windows in our home. We made an appointment with you to discuss the style and cost of this project. During our discussion we
found you to be very cordial and informative. Your presentation was professional in every way. You laid out what events would take place during our renovation and in what order. We didn't really believe this would happen since other contractors had not lived up to the promises they had given us in other jobs. However, with utter surprise and delight everything you told us took place as stated in your
presentation. We could not be happier that we did business with your firm. The work was done by excellent mechanics and with high quality materials. The windows made our home look much more attractive. We are more proud of our home because of your efforts.We would like to give you thanks for a job well done. Also, we recommend your services to all who want first rate service and workmanship." Harriet Singleton, Gretna, 1/03: "This letter is in reference to the outstanding demonstration of your vinyl windows product. I have never purchased any product after just one quote, but you were so professional and knowledgeable I was sold immediately. I enjoyed having you in my
home and it was a pleasure speaking with you.My windows was delivered as you specified, the installers was also professional. They can and introduced themselves and right to work they went. The day the windows were installed it had been raining, I was concerned about the mud being tracked in, so I asked what could be done about the mud. One man stayed outside and did the outside work and one stayed inside. I was impressed. Joey, you know I am handicapped and when
the installer asked me if I wanted to wash the curtains while they were down, he went on to say "O" I am not saying they are dirty but I would help you wash them if you wanted me to. I was so touched to see a stranger concerned about me. I am totally satisfied with you, the installers and the product. Everyone I show my new windows to I mention you and your company. I would recommend Capital Improvement to anyone." Daniel W. Huth of Metairie, 9/00: "In your letter of August 28, 2000 you stated that Capital Improvement would do a quality job. Well I would have to agree with that statement. I am pleased with the outcome and appearance of my home. The gentlemen who installed the soffit and fascia were true craftsmen who were hard working and dedicated
to doing a good job I would have no qualms providing a positive recommendation to anyone concerning your company. As a matter of interest, we are having the church fair this week-end and have made sure your sign on our front lawn is still up. You can be assured that Capital will be utmost in my mind when my home needs further maintenance."
Stephen and Kathy Mentz of Metairie, 7/00:
"Stephen and I would like to thank you for all your help. You and your men were very efficient in completing the job that your company gave an estimate on. The workers showed up on time as we discussed. If we had any questions about the completed job you were on the job site in a respectable amount of time to overlook the spot in question and were very helpful in solving the problem. Your employees were very helpful, very polite, and ready to answer any questions that were asked of them."
Eric and Marsha Pete of Gretna, 4/99: "…It was incredible watching our home transformed right before our eyes into its present state. For anyone in the market for a quality siding job that is drop-dead gorgeous as well, Capital Improvement is the way to go!" The Maloz Family of New Orleans, 8/98: "ALL OF THE CAPITAL TEAM were courteous, considerate, kind, understanding and PROFESSIONAL at every step along the way. Your work force was
extremely knowledgeable. The quality of materials used – ALL OF THEM, the windows, screens, insulation, siding, soffit, fascia, gutters, paint work etc. are all TOP OF THE LINE – FIRST CLASS!...Did we get what we paid for? You better believe we did. WE ARE EXTREMELY HAPPY WITH THE PRODUCTS AND SERVICES RECEIVED. THANK YOU FOR EXCEEDING OUR EXPECTATIONS!" Darlene Danenhower of Kenner, 6/97
"…I wanted to take the opportunity to thank you for the beautiful job….professionalism of the work…quality of the personnel…there is no doubt about who 's getting my home repair work." Wesley Poskey, Jr. of Gretna, 2/93 Our work is 'personal'
"It was like you were doing the work on your own home instead of on a customer's
home…it was really apparent that the quality of materials and workmanship were of a superior quality…thanks to the remodeling crews for a job very well done…feel free to show the house to anyone that wants to see an example of quality work." | |
