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Louis & June Bayhi of Marrero, 11/94: “I recently had a 10’ x 50’ patio installed across the back of my house by Capital Improvement, and I am very satisfied with the results. Mr. Hale was very accommodating to my specific requests, including a rather complicated function with the existing roof.
No other companies that I contacted would even consider this request. The slab poured was flawless and the materials used for the construction were of the highest quality. Upon completion, Mr. Hale said the patio would be “finished except for the furnishings”, and he was correct.
This company cleaned up every bit of debris, from top to bottom. Mr. Hale stated that the “job would not be complete, until I decided it was complete.” He met every one of my expectations, and I am a very demanding customer.
I am extremely pleased with the work done, and would highly recommend Mr. Hale and Capital Improvement to anyone considering remodeling.”
Debra Warner of River Ridge, 9/94: “I am so pleased with the new windows you recently installed for me. However, I was even more impressed with your sincerity and dedication. It was a joy working with you and your staff and I have NEVER said that about anyone that has done work for me in the past.
Your salesman sets a precedent also; his pleasant personality, courteous disposition and professional manner (especially his immaculate cleaning after each day’s work) is unmatched.
I will be needing a new roof on my home in the near future and rest assured I will be contacting you.”
Wanda & Larry Smith of Gretna, 5/95: “We just wanted to write you a short letter to tell you how pleased we are with the siding your company installed at our home. Our house looks brand new! As a matter of fact, after the work was completed, my husband actually drove past our home because he didn’t recognize it.
Again, I want to commend you and your installers on the excellent job you did. My husband and I would recommend Capital Improvement to any of our neighbors, family or friends!”
Tom Misener of New Orleans, 6/95: “Enclosed you will find before and after pictures of my house which your company re-sided. What an improvement! The compliments keep coming.
I would like to thank you for the professionalism and knowledge that you and your workmen provided. Also, the timeliness in which you finished the job was exceptional.
The little extra details were completed without hesitation to fulfill my satisfaction.”
MaryAnn Pavlas Webster of Belle Chasse, 5/96: “I am writing to tell you how pleased I am with my new replacement double insulated windows for my home and storm windows for my enclosed patio from Capital Improvement.
I have noticed a number of positive changes in my home since the windows were installed almost two weeks ago. Among these are they have added a fresh and more modern appearance to my home both indoors and out. I now enjoy opening my windows and blinds to enjoy the outdoors. I particularly like the latches that allow me to partially open the windows while providing security. Window cleaning has been made easier with the tilt in feature. The windows add resale value to my home and I am looking forward to the savings on my electric bill. The glass in my original windows would rattle due to the reverberation of the ships propellers in the river which is nearby. The annoying rattling no longer occurs and energy is being conserved since there are no more leaky window panes. Condensation will also be eliminated. The outdoor noise level has also been reduced. That’s nice since I live close to the flight pattern of the air station.
I must add that the installation crew worked efficiently and diligently. They were friendly and did a great clean up job. I was impressed with their competency and regard to my home.
I will certainly refer Capital Improvement to others when the opportunity arises. The product, installation and knowing that service is just a phone call away has made me a satisfied customer.”
Dennis Albers of Gretna, 4/98: “I just wanted to drop you a quick line to let you know how impressed I was with your work and professionalism. I really appreciate your honesty, and the fact that you didn’t try to sell me something you knew I didn’t need.
The windows and siding look outstanding, they make my home look brand new. I’ve had more than one car stop to take a look at it, when they see your sign in the front yard. I was also very satisfied with the speed that the job was completed in. When you said you would be done by a certain day, you were done!
You made the experience of buying windows and siding a lot less intimidating, and you were very patient when I had questions. You made sure that I understood what I was buying, and how good your product was.
I’ll be calling you soon to put a new deck on my house. I’m looking forward to working with you again in the future. You were great!!!”
James A. Dupeire, III of Kenner, 9/99: “To Any Future Client of Capital Improvement: I highly recommend Capital Improvement for home improvements. They recently completed a roof and siding job at our house with outstanding results. They were prompt, professional, and fast with the work. The workmen were respectful and cared about the property when working. When any questions or suggestions came up, they were prompt to respond to ensure a more than satisfactory job.
It is rare to find this kind of professionalism in today’s market and I thank them very much.”
Chip & Michelle Julien of Terrytown, 12/99: “Every once in a great while you encounter a company that restores your faith in American business. Capital Improvement is just such a company.
We contacted Capital after first meeting with two other siding companies. We were struck by how polite and considerate your staff was with our time. They were on time for the appointment and didn’t waste any time trying to sell us products we didn’t need. We were quite impressed with their thorough knowledge of the home contracting business. From the materials that would be used on our property, to installation and maintenance, they answered every one of our questions. This was quite a contrast from other companies we talked to who sent sales people who weren’t familiar with the products. They only quoted low prices and then changed them once they started the job!
The peace of mind that came from working with honest, dependable people was worth more than any so called discounts the other guys could offer. The work started on time and every member of the crew was courteous and professional. And when a construction problem came up, they were there immediately to investigate the problem and work with us to solve it. Service after the sale is more important than cheap quotes. Our property is beautiful and secure thanks to the wonderful job Capital Improvement did for us. We were even nominated for a Golden Hammer Award from the City of New Orleans for the dramatic transformation this former abandoned building has made.
We have recommended Capital Improvement to all our friends. And since we sell homes, we have also referred our clients. Quality siding from Capital Improvement can increase the value of a home as much as 20% and more than pays for itself in the equity it adds. We are pleased to recommend Capital Improvement and we strongly believe in this company and their product, that we offer a $1000 discount to list any home with Capital Improvement siding.”
John & Jan Judy of Terrytown, 11/04: “My wife Jan and I knew we needed a new patio cover and roof, but was hesitant to call anyone to get them replaced. After several terrible experiences with contractors, and repairmen.
After getting several estimates, for the patio cover, we were still not ready to select one. Then we saw a Capital Improvement sign in a yard, and decided to get one more estimate from them. We called and made an appointment.
When you came out, you were very professional, highly knowledgeable about your product, and highly motivated. You had samples of your products with you, which impressed us. Your sales pitch sold us on the spot.
Your crews were very professional and picked up any mess they made daily. Their craftsmanship and service was exactly as you said it would be.
Your personnel and equipment made our house look better and you provided us with a good warranty on your products.
We are very satisfied, and have had many favorable comments on both the roof and patio cover.
We have recommended you to our neighbors and others and will continue to do so. You and your teams deserve an “Atta Boy”, job well done.”
Helen Kraemer of Terrytown, 10/02: “We had scheduled dates for three estimates when we planned to add siding and gutters to our twenty five year old house. Our first appointment was with Capital Improvement. When I listened to the complete explanation of materials and workmanship, looked and felt the samples exhibited, I was very impressed. I then read one or two letters written by persons having had their homes renewed by Capital Improvement and I was more impressed. In the pictures in the book, I saw a picture of a house which I have passed frequently, admiring it since it was renewed by Capital Improvement. I immediately signed a contract and made a down payment. I then cancelled the other appointments. Capital Improvement completed the job as promised and our house looks better then it did when it was first built.”
C. J. Stoufflet of Houma, 1/04: “Your Company, Capital Improvement, installed vinyl siding on my garage during the month of October 2003. I chose Capital Improvement because of the 16 foot long panels that you use and the business-like way you conducted yourself when you visited with me and submitted your estimate.
I did entertain cheaper proposals, but I am very happy that I chose your firm to provide both the materials and labor, From our discussions, I am sure that you realized that I am very particular about workmanship. Your crew of installers exceeded my expectations. Their work was excellent.
Please feel free to use this letter and my name when you make presentations to prospective clients.”
Henry and Vera Jones of New Orleans, 1/04: “We want to take this opportunity to thank you for a job well done.
When you visited our home to discuss our home improvement needs, you were cordial, knowledgeable, and professional. After your presentation we immediately selected your company for the job.
Your work crew was very polite and also professional. They went about their business without any inconvenience to us.
We are very pleased with the improvement outcome provided by your company. Should we need any other improvements we will not hesitate to call you.”
Vera Fourroux of Metairie, 2/04: “I would like to express my appreciation and thanks to your company for the professional and expedient way in which you enclosed my patio to a sunroom. I love it. It is everything I had wanted it to be. Your salesman was excellent and efficient. He was not pushy. He gave me plenty of “consideration time”. Since I am a senior citizen, he wanted me to have my son present so that he too could hear all of the policies and benefits of using your company. Everything the salesman explained to us was in a vocabulary that any ordinary person could understand. He was very patient with my questions and phone calls.
The work was done in a very professional way and finished before it was promised which was a delight to me. Every suggestion was taken into consideration and completed as if it fit into the design chosen. Any left over materials were cleaned each day and I never had to clean up behind your crew. They were there when they said they would be. My comfort and satisfaction was always taken into consideration.
Thank you, again. I will definitely call your company again if I should need of your expertise. I would gladly recommend Capital Improvement to anyone without hesitation.”
Barbara & Chris LeCompte of Bourg, 4/04: “When we decided to put siding on our house, we did not think that it would change the appearance of the house that much. We were amazed as to how different the house looks after the work was complete. Our neighbors and friends say that the house looks real good.
The men who did the work were real courteous and very careful not to break my flowers which were in full bloom at the time. They answered all of our questions. They were clean as they picked up after themselves.
We are very satisfied with the work that was done. Thank You!”
Marilyn Ker of New Orleans, 5/04: “I am writing to tell you that I have had very many compliments about the siding, windows and patio cover which was installed on my home. People I didn’t even know would see me outside and tell me how they love what I had done to the house. They love the colors of the siding and trim but the changing of the windows was something people are still talking about.
Your salesperson was very professional in his presentation. He pointed out every detail about each piece of material. He took his time and did not make me feel rushed trying to make a sale. He is very knowledgeable about the products he sells to people. He goes the extra step to please his customers.
The worker’s who installed the siding, windows, and carport were equally professional. They were always on time and did the job in a very efficient manner. They were courteous and friendly. They removed all the trash and every fallen nail on a daily basis.
I am very pleased with the job everyone did. I will refer Capital Improvement to everyone. Thank You!”
Scott & Edith Ledbetter of Harvey, 5/04: “Most of us know the horror stories associated with any sort of home improvement. We were no different, but my experience with Capital Improvement was more than pleasant, and we will be more than happy to recommend you to anyone who asks.
We were most impressed with the work crews, especially the siding crew. They were very professional and took pride in their work. We know this because when the work was almost complete the siding crew informed us that their supervisor wanted them to start a new job the following day; another crew would finish up our house. I must admit that my husband and I were a little disconcerted at this news. The following morning our original crew showed up bright and early. When questioned, they replied that they had talked to their supervisor into letting them finish the job they had started, they wanted to see the end results.
We are very pleased with the outcome and have received several compliments from the neighbors. Thank you Capital Improvement for a job well done.”
Cliff Maher of New Orleans, 6/04: “In February 2004, I met a salesman of Capital Improvement. At the time I was interested in replacing a double window on the front of my home with a single large window. Your salesman came to my home, quoted a price and displayed different designs of windows. The price was very fair. I then asked for an estimate to replace all of the windows in my 52 year old home. Again, a very fair price. The presentation was very good and all questions were answered so that my wife and I understood. We decided to replace all of the windows. We were impressed with the design and warranty of the windows. The craftsmen who installed the windows were very professional, and obviously took pride in their work. I did not write this letter after installation, because I was looking for something to go wrong, such as leaks or loose window frames. Two months later, I am pleased to say that there are no problems with any of the windows, and I would recommend this company to my family and friends. This company performed and lived up to their advertised standards. We feel that we made an excellent choice by choosing Capital Improvement and that a wise investment was made in our home. We are completely satisfied, and would not hesitate to use Capital Improvement for future improvement needs.”
Dr. Dennis & Karen Mutell of Covington, 7/04: “This letter is to say what a wonderful experience it was having your crew install the siding on our home. Your crew also installed the siding on my office. This crew is very professional, very courteous and very skilled at what they do. They were on time, asked for input on what we wanted and always kept everything orderly and the jobsite clean every day.
We are currently involved in a major addition and renovation on our home and out of all various contractors we have dealt with, your crews were hands and shoulders above everyone else, with out exception.”
Ann & Larry Lowenstein of New Orleans, 7/04: “Your sales representative made a very impressive sales presentation on October 23, 2003. Your salesman’s presentation showing a sample of the Ultimate 2000 window and pictures of the sliding door, along with all the features and product enhancements convinced us to purchase the windows and sliding door. The advantages of the “Ultimate 2000” windows regarding the winter cold and summer heat were correct! There has been a remarkable lowering of our heating and cooling bills. My wife and I also like the sense of extra security the windows give us.
We like and enjoy the windows and sliding door so much. When asked by friends about them we say, “Call Capital Improvement!” We are also very happy with the work done by your window installer. The crew did a great job!
We recently recommended your windows to a friend and she informed us that she purchased the windows on our recommendation. We like your program of giving a dinner certificate for referrals that make a purchase.”
Mary Jo Green of Harahan, 7/04: “I am writing to express my heart felt appreciation for your employees excellent work of installing the double paned windows, back door, and gutters at my home.
I was very, very pleased with their work. They were very professional, efficient, and left nothing to be cleaned up after they were finished – a real plus.
It is so nice to have energy efficient windows that are also easy to clean, and do not leak! And the door and gutters - great!
My home has taken on a whole new appearance as well as being a safer place to live.
I also appreciate the time that your salesman spent showing, and explaining to me exactly what the products, i.e., the windows, gutters etc. were, how the windows worked, and the options available. This was very important to me.
This was a most enjoyable home improvement experience. Perhaps I can all on you later on in the year to replace my garage door.
Again, thank you so much for revitalizing my little home. Again, I will be glad to recommend your company.”
Shelley J. Moore of River Ridge, 12/04: “I just wanted to tell you how pleased I am with your service and crew for our new roof. Your crew was very polite and amazingly quiet. I called to ask a question and your office staff went out of their way to not only answer my question but to bring some samples so we could make the best color choice for our roof. We are so thrilled with the roof; but even more than that, I was so delighted with the clean up job of the roofing crew. We didn’t find a nail or scrap anywhere on our property. You certainly do provide full service and make your customers happy.”
Mr. & Mrs. Gennaro of Kenner, 10/05: “We appreciate the great job you and your team did. Very professional. Thank You!”
Craig A. Foundas of New Orleans, 4/05: “Just a note to say thank you for the follow up work on the garage door header.
The windows, siding and patio cover which you installed five years ago has increased the value of my home and comfort level. Your passion for your products helped us make the right decision , and has paid dividends each summer and winter. Thanks Again!”
Herman & Marie Bastian of New Orleans, 7/05: “I just wanted to let you know that your salesman did a wonderful job helping us to get our house gutters replaced. He was knowledgeable and professional. He was punctual on his appointment with us and very pleasant in dealing with us. Since our gutters were hanging, he also had the gutter work done right away to avoid further damage to anything or anyone.
We will definitely consider contacting Capital Improvement for any work we need on our house in the future.”
Shelley and David Moore of River Ridge, 7/05: “We just wanted to send a second note of thanks. We were so pleased with your job on our roof that we chose you to do our windows, siding and patio.
Your salesman was so thorough while assessing our needs, giving expert advice and completing the orders.
We loved the crew that put in the windows. The foreman was so knowledgeable; he even did the demolishing of our half brick wall and the old screened patio.
We could not have been happier with the crews. One of them is the grandson of a good friend so we were delighted to have him work on our house. We felt so safe and secure with them that we could leave the house unlocked with them there. Everything was done with precision and attention to detail. They went above and beyond the call; they even carefully installed some prized pieces of antique gingerbread. They cleaned up every scrap and left our home so much better than they found it.
The crew did a marvelous job on the patio. He is the son of a good friend. We knew he did patio work but were thrilled when he came to do our patio. He certainly knows his craft and we were very impressed with his work. He even marked areas where we could eventually install ceiling fans.
We have enclosed before and after pictures so you can see the transformation for yourself. We can’t thank you enough for creating the joy we now feel when we drive up to our house!”
Richard & Margaret O’Donnell of Destrehan, 8/05: “This is a belated letter of appreciation to say how very satisfied we are with all aspects of the job you and your workers did on our replacement windows.
The quality of the windows themselves, as well as their installation, is top notch and adds beauty and value to our home. An unexpected benefit of the windows is that the noise from the outside is noticeably reduced.
The installation crew, that performed the work, did so in a very courteous and professional manner. They also worked in a clean way that preserved the cleanliness of the house.
It was very refreshing to deal with you and your company who actually followed through with doing what you agreed to do, when you agreed to do it.
With the above in mind, we highly recommend your services to anyone else who is in the market for replacement vinyl windows.”
Joe Ann Mason of New Orleans, 7/07: “I am writing to inform you that I am extremely satisfied with the previous and recent home improvements. The area I am most pleased with is customer service. Post Katrina your company installed windows and made other home improvements. I informed them that I would call when I was ready for the work to begin. Prior to me calling, I received a call from your production manager informing me he would be in charge of servicing the improvements, gave me his cell number and told me to just call when I was ready for the work to begin. At that time I informed him that I noticed a small crack in a window that was installed pre-Katrina. We discussed a date and time he could take a look at the window and he did.
The Production manager has given me excellent customer service. The very first time he called he was very pleasant and professional. He continued to keep me informed regarding the progress of the improvements which did not take long at all. I called him when it was completed and informed him of a couple of things that I was dissatisfied with and he came over the next day. He was very apologetic and courteous as always. The work was completed in a couple of days and I am extremely satisfied.
Regarding the window with the crack that needed to be replaced, he had periodically called me just to tell me he has not forgotten about me and would notify me as soon as the window came in (the first replacement did not fit). On yesterday, I received a call from him informing me the window was in and someone would be here today to install it. His pleasant, professional and upbeat voice was unchanged.
In times like these it is impossible to find a contractor or worker like this! I continue to refer lots of people to your company because of the type of customer service I have received from your company.”
Joseph Page of New Orleans, 8/07: “I am writing this note to let you know that your crew has done a good job putting the siding on my house.”
Chris & Helma Krotzer of Metairie, 8/07: “We have lived in this house since 1973. After our neighbor had his windows replaced we realized that we needed them also. He recommended Capital Improvement. Having observed the crew, when they installed his windows, we called for a presentation. It was excellent! The presentation was very professional and answered all of our concerns.
The crew was polite and professional and the installation of the windows went smoothly and quickly. We were pleased with the process. We were also impressed that the salesman came out to our house on the day the installation and paid a follow up call to check the work upon completion.
We would definitely recommend Capital Improvement to anyone.”
Leopoldo and Verlaine Hirsch of New Orleans, 9/07: “We just wanted to say thank you for doing such a good and quick job. The gutters look great and make the house look entirely different. We really appreciate you being so timely on coming out and putting up the gutters. It will be nice not having to have water pouring down our heads when we go into the house.”
Joseph H. Quinn of Metairie, 10/07: “I located your company by looking in the Yellow Pages of the phone directory. I chose your company because I was impressed with the quality of service and years of experience which your advertisement seemed to promise. I am writing to let you know that I was not disappointed.
Your crews displayed excellent work ethic. They were on the job as promised and they were working. I drove by the house on a couple of occasions while they were installing the siding and these men were on ladders, putting the liner in place, and doing excellent quality work.
They completed the job as promised and extended themselves to offer added effort to satisfy all of my requests in making the house more beautiful than I could have imagined.
My sincere thanks to you and your workers. The quality of customer service that your crew offered me was commendable. I will not hesitate to recommend your company to others.”
Gerald Barbarin of Gretna, 11/07: “This letter is a letter pf thanks for the services that three employees of Capital Improvement have shown me doing my time shopping for new windows for my home.
First, I would like to say “Thank You” to your salesman who was very knowledgeable about the U2000 window assembly that he presented. He showed that he knew his product from factory to installation and gave a demonstration between the U2000 vs. a standard glass paned window. In my opinion, if a company takes the time to train their salesman to “KNOW” this much about the product they sell, it’s worth buying from them with no need to look further.
Second, after the decision was made to purchase the U2000 windows, I was anticipating the day of installation. The crew that was sent to my residence to install the new windows that I had purchased was very professional and paid very close attention to installation details. The crew communicated with me from start to completion by cell phone due to my non-presence during the installation process. I would like to give these two gentlemen a very special “THANKS” for their services.
Finally, I would like to thank everyone at Capital Improvement who participated in the process for getting my windows from the factory to my home. I will recommend Capital Improvement to all my family and friends for their home improvement needs. Keep up the good work!”
Maria L. Santovena of Metairie, 5/08: “Thank you so very much for your fine work on my home. Thank you also for being professional in the way that my needs were handled. I also appreciate the professionalism of the men who worked on my windows. I am very satisfied with the result and I would be happy to recommend your company to anyone needing this level of service.”
August F. Taylor of Marrero, 07/08: “I would like to thank you and your workers for the wonderful job done on my house. Since Hurricane Katrina, there have been many companies and people looking to make a quick dollar by providing less than quality work, but not you. You provided excellent work at a very good price something hard to find now a days. As a result if any friends or family need the kind of work you provide, Capital Improvement will be the one I speak of. Once again thank you for a job well done.”
Lorraine Centanni of Metairie, 07/08: “I was very pleased with Capital Improvement. They did a wonderful job. The windows are beautiful. The people were great, from the salesman to the installers, very professional. Thanks again Capital Improvement for a job well done.”
Clare & Doris Gardner of New Orleans, 12/08: “Thank you for all of your help and to all of the workers that did a very good job.”
Dolly Stakelum of New Orleans, 4/08: “On April 8, 2008, my new windows were installed by your crew and I am writing this letter to let you know what a pleasure it was to have them on the job. They were courteous, respectful and conscientious about doing a good job. I am very pleased with my new windows, and wanted to say “Thank you for a job well done”.
Also, thanks to the salesman for the new windows.
I will be happy to recommend Capital Improvement to my friends.”
Katherine B. Joseph of Marrero, 4/08: “I am writing to thank you for the great service you rendered to me. When installing my new windows everyone in your organization was very courteous and kind.
I like the windows. I’ve a big difference in the temperature in my home. They also make the outside of my home more attractive. Thank you once again.”
Gayle Holden of River Ridge, 5/08: “What a positive experience I had with your company.
Customer service sometimes seems to be a thing of the past, but Capital Improvement seems to have put a crew of people together that excels in good old fashion customer satisfaction.
My sales person was prompt in his appointment explaining each option I had with different window types and designs.
Then there were office personnel; anytime I called in they made me feel as if I were a family member not another customer.
The supervisor had to work around my schedule due to illness in my family; one time doing it at the last minute. Thank you so much for that.
My installers treated my house as if it was a multi million dollar house. He was on time, courteous, and worked continuously with out taking a break cleaning up the jobsite after each window was installed.
I would like any future customers to know what they will be getting should they sign with your company.
Keep up the good work and thank all of you for a great job, and a very positive experience.”
Rhonda Lusk of New Orleans, 7/08: “We recently had Capital Improvement install siding and gutters on our house and we couldn’t be more pleased with the results. We had two different crews, one for the vinyl siding and another for the gutters and both were very professional. They not only did an excellent job on the siding and gutters, but left the site spic and span.
We have a rather long shotgun home and the siding couldn’t be straighter. Several of our neighbors have commented on the quality craftsmanship.
Another feature we like from Capital Improvement is the wide choice of colors available in the siding.
We are very happy with the work done by Capital Improvement and wouldn’t hesitate to recommend them to our friends.”
Paul N. & Patty Corkern of Metairie, 8/08: “Patty and I are very impressed by the quality of the work performed and will gladly recommend Capital Improvement to our family and friends.”
Jennifer Lotz of Gretna, 9/08: “I would like to express to Capital Improvement on how impressed I was to know that you were not a salesperson. You were the actual contractor over the job on my house. I was very impressed on how knowledgeable, friendly, and personable you are. My husband was home when the windows were put in, however he stated that the crew was very professional and prompt. When the production manager called to set up the date to perform the job, he was very friendly. I would also like to acknowledge your office staff as well, they are awesome.
I look forward to working with you on the siding job on my home as well and will recommend you to family and friends if the opportunity arises.”
Linda Billiot of Houma, 10/08: “I am writing to let you know how pleased I am with the work Capital Improvement did on our home 4 years ago. We had a new roof, siding and carport cover put on our home. The crews did a beautiful job. We felt that we could trust our home that we worked so hard to get with the crew. We left for 1 ½ hours, and we left the house open to them if they had to use our restroom. Our home went through Hurricane Katrina, Rita, Gustav and Ike and didn’t have any damage to anything what so ever. Capital Improvement did a wonderful job. My neighbors have roof damage and a lot of people on our street.
They asked me how come I didn’t have any damage; I told them I trusted my home to Capital Improvement.
I tell everyone about Capital Improvement and that they can trust, and know their jobs. Capital Improvement is the greatest company, and we are very proud to say we will use you all for all our home improvements. Thank You!”
David & Denise Stewart of Gretna, 8/09: “We wanted to recognize the two installers who worked on our windows. They were knowledgeable, professional and personable. In short – a great job by nice guys. It is easy to recommend Capital Improvement by the quality of your employees.”
Nell & Gerald Faulkner of New Orleans, 10/09: “As mentioned in our phone conversation, we were so pleased with the three workmen sent to construct our screened porch. They were professional, courteous and extremely “hard working” individuals. We felt very comfortable having them in our home and very pleased with their work ethic. Your company is fortunate to have them in your employ.
Also, I wanted to mention how pleasant and helpful your office staff is on the phone. They are outstanding as they first person one speaks with when calling your company. They were a pleasure to talk with and helped in making our decision to choose Capital Improvement.”
Kathy Carter of New Orleans, 1/09: “I wanted to let you know how much we like our windows, shutters and French door your company installed for us. We have gotten many compliments on them and how good they make our house look. The two young men who installed them did a great job! They are very good at what they do. They were also very professional, polite and nice.
Your company also delivers on your motto “When you hire us, we’ll be there”. If there was a delay, they called immediately. This was a nice change of pace from other companies we’ve used for various repairs! There was no wondering when they would show up, they were there when they said they would be. I have already recommended your company to a couple of friends and I will continue to do so.”
Ruth Speirer of New Orleans, 1/09: “One of the reasons that I delay home improvement work is the hassle, inconvenience and mess that occurs. I spent a lot of time getting estimates and talking to staff of other companies. When I called Capital Improvement and spoke to your office staff, they are truly one of the best assets of your company. After talking with them I was impressed with their knowledge and helpful information. She referred me to one of your salesman and when he came to my home I was assured he knew windows. He worked with me to get the best windows for the amount of money I was willing to pay.
That is all well and good but I was still concerned with the hassle, inconvenience and mess. I was so happy when the installers took time to move my furniture and make good preparation for their work. They wasted no time in quietly and efficiently replacing the windows. I was impressed with their desire to do a professional job and could not believe they even cleaned the new windows and removed all the clutter of the work. They represent your company well.
I am pleased with the windows and the way in which work was done. I will recommend your company and will call on Capital Improvement for future improvements only if I have the same people.”
Lawrence Noel Sr. of Westwego, 2/09: “Please be advised that Capital Improvement has done an outstanding job on the modification that was made to our home. We appreciate the professionalism and the timely manner in which the work was performed and completed. If and when more work is needed on our home Capital Improvement will be called. If we know of anyone needing work you will be highly recommended. So I guess you know that we are very pleased with the work that you have done. Thanks Very Much!”
Clare & Doris Gardner of New Orleans, 2/09: “We want you all to know the job you all did for us was done in two days and very well done. We will tell anyone about your company. Thank You All!”
Lisa Jones of Harvey, 4/09: “Thank you all so much. Generosity is never expected but always appreciated. May God continue to bless your business and shower you with on-going favors.” |
Charles & Barbara Reynolds of New Orleans, 5/09: “Several years ago, we had windows replaced in our home by a lesser known company. In removing the existing windows, the bathroom tiles were damaged and repaired unprofessionally.
Your salesman came into our home to show us the type of windows your company was using. In doing so, he made us aware of the fact that the previous company could have offered to put five double sliders instead of ten single windows, thereby saving us money. Clearly, they were concerned about only making a profit.
Recently, your company installed 11 (rather than 19) energy efficient windows, the U-2000, in our home. We are happy to say that we were very pleased with the finished job. The windows really added to the houses curb appeal. Because they are energy efficient windows, this qualifies us to receive a tax credit.
As promised, the job was completed in one day. Even though it rained a little, this did not deter the installers from finishing the work.
The installers were friendly. More importantly, they were competent and professional. Our draperies were taken down and replaced with great care and all the glass pieces were swept and vacuumed away. There was no debris left on the premise, inside or out.
As he said he would, the salesman came back after the windows were installed. He checked each and every window to make sure everything was done correctly and to our satisfaction.
We have no complaints and look forward to seeing lower electric bills.”
Dorothy Faye Turner of Harvey, 5/09: “I’m writing this letter to acknowledge the superb job the gentlemen did for me on Wednesday, May 27, 2009. They installed windows through out the whole house. They were very professional, courteous and pleasant. What stood out the most was the clean up after the work was completed.
The reason I feel compelled to write this letter is because these days you don’t get the service you pay for with such gracious attitudes, therefore, I feel these gentlemen need to be recognized. These guys are a good representation to your company.”
Trudy & Larry Goodwin of River Ridge, 6/09: “Please be advised that your window crew installed new windows at my residence. The men demonstrated the highest quality of workmanship and professionalism. I would recommend them for any future work.”
Colleen Fiegel of Jefferson, 7/09: “I am writing to let you know how impressed I have been with the level of service I have gotten from you and your employees and the quality of the product you have installed.
This summer I had a patio cover installed on the side of my home to protect my 23 ft. travel trailer. I called four companies for quotes and am very glad that I choose yours. Everyone with whom I came in contact was professional, friendly and exceptional at their jobs, starting with the sales representative. He was very knowledgeable about your product, gave us detailed information about what would be done, showed me a number of options and helped me choose the best for my project.
I spoke with your office staff on several occasions and they were the epitome of efficiency and courtesy. They went above and beyond in coordinating everything between the installers, the salesman and me.
When the crew came to install the patio cover, they were courteous, very easy to talk to and got along well with our dogs. They worked hard and also made good suggestions to improve our original plan. They did an excellent job with the installation, which was interrupted by rainfall, and even when asked to add to the original project accepted with their usual smiles. After the job was completed they made it look like they had never been there except for a nice new patio cover.
When we had our first rain after the installation, I noticed that the gutter seam was leaking. You were very prompt to send someone out to make the repair.
Our entire experience with Capital Improvement was so good that I have already recommended your company to one of my neighbors.
Thank you for your good work. I will definitely call you for any other projects I need done in the future.”
Tom & Juanita Lang of Metairie, 8/09: “Your installers did a first rate job yesterday. They were very professional, courteous, neat and hard working. The new windows look great! Again, they performed an excellent job.”
Doris L. Staples of Metairie, 9/09: “Just a little note to tell you about Capital Improvement. Just recently I had all my windows replaced. They had 2 very well mannered young men whom installed my windows. Capital Improvement did a wonderful job installing all the windows in one day. Every one in this company is very professional. I am very satisfied with the quality of work I received. Since I had the windows installed I don’t hear those noisy school buses nor those big delivery trucks.
I would recommend this company to anyone who wants great service, courteous employees and very intelligent staff.”
Pat Slater of Kenner, 9/09: “My initial contact with Capital Improvement came with a visit to the showroom where the office staff, in a friendly and gracious manner, greeted me and shared an overview of the company’s philosophy, products and experiences. Through them, I set up an appointment for an in home estimate for replacement windows.
When the salesman arrived for the appointment, he came armed with multiple cases of materials for his demonstration. He expertly explained the features of the windows and thoroughly answered my questions. After measuring my window openings, he assured me that an installer would confirm his measurements before the order was placed.
When the installation team arrived, they worked diligently and completed the work in a timely manner. They were courteous in our conversations, efficient in cleaning up the debris, and careful in replacing my window treatments.
With pleasure, I highly recommend the professional staff at Capital Improvement.”
Joe & Judy Roberts of Metairie, 10/09: “Just a note to say that we are so happy with our job from Capital Improvement. The vinyl soffit and fascia and aluminum gutters add much charm to our home. We were very pleased with the workmanship of the installers.
Our salesman was so personal and answered all of our questions very professional and thorough. He took his time to show us samples and colors to guide us with the right choice of materials. He is an asset to your company.
I would recommend Capital Improvement to all of my friends and relatives.”
Millie Cheramie of Gretna, 12/09: “Just to let you know I’m very happy with my new windows.
I had been thinking about new windows for a year or so but never called anyone over for an estimate. One day I was in my garage and a man from your company stopped by and asked if I was needing any home improvements. I said windows would be the only thing and he arranged an appointment with a salesman for an estimate. Now I have new windows and they look great. Every one of your employees was very nice and professional.”
Daisy & Glenn Froisy of Thibodaux, 12/09: “My husband and I would like to take this opportunity to thank you for all your help and patience during the year in order to have our gutters installed. The gutter crew did an excellent job replacing the carport gutter and installing a new gutter and downspout on the dining room. We are very pleased again with the work done by Capital Improvement.
We have enjoyed working with you and hope that you and your family have an enjoyable holiday season.”
Ray Howard of Waggaman, 6/10: “On Tuesday, June 15, 2010, your crew of three young men came to my house to install eight windows. It was a pleasure to have them at my house. They were friendly and easy to work with. I was very impressed with their professionalism and knowledge of the task at hand. This crew worked well together and they were very helpful when I asked or even when I didn’t. They seemed to have all the right tools and knowledge to use them. All and all, it was a great experience and I am enjoying the new windows very much. Thanks.”
Shirley Rogers of Kenner, 6/10: “Choosing Capital Improvement for my home remodeling projects was one of the best decisions I have ever made.
I was very impressed with the salesman’s professionalism from meeting with him. I was very, very impressed with his presentation. He showed complete knowledge of all the products and materials to be used; and took time to explain each material to be used, for each job step by step. The different crews he brought in to perform the labor were very professional, courteous and neat. He stopped by each day to see if I was pleased with the way the work was being done. I am totally satisfied with the installers and the products.
I would certainly recommend Capital Improvement to anyone who needs siding, soffit and fascia, or a patio cover. Capital Improvement was here when I needed them. They are true to their word. When you call Capital Improvement they will be there!
Thank you for a job well done!”
Leslie Richardson of New Orleans, 1/03: “It is with the utmost satisfaction and enthusiasm that I congratulate your company and employees on a job most expertly performed.
My decision to avail myself of your company’s services was certainly not in haste; I took almost six months to gather information and form an opinion.
Capital, and in particular your salesman, came highly recommended by my step-sister and brother-in-law Nancy and George Hebert. Upon meeting your salesman, I had no doubt in my mind that Capital was the company to do the job.
Your salesman presented himself, therefore presenting your company, with professionalism, courtesy, knowledge, and most importantly, class. Being the utmost salesman, he listened, answered all questions, gave me all the information I asked for, and then thanked me for MY TIME! Capital better hold on tight to him.
The siding crew was cheerful, efficient, neat, and were not put out by my many questions. I also appreciated that the same crew consistently worked the job; that meant continuity and pride in workmanship. Other than a daily “Looks Great!”, I regret that I was not able to personally convey my final appreciation to them for what is obviously an excellent work effort. It also meant a great deal that these young men were polite and helpful.
The gutter crew was greased lightning…. I managed a brief encounter and was greeted politely, my inquires met with informed responses, and when they left, there was no evidence that they had ever been here, other than the new gutters.
I cannot compliment your staff enough; all were readily available to answer any of my questions. The salesman happily endured my last minute major change to the face of the house and the production manager went out of his way to meet with me and triple inspect the house before the gutter work was to begin. He made sure every detail on my punch list was swiftly taken care of with minimum inconvenience on my part. His attention to detail is to be complimented.
I also offer my compliments to your office staff, which was always cheerful and helpful whenever I called the office. Capital has a rare gift of team cohesiveness as all of you are highly complimentary of each other, which is so important for a company’s success.
I had to impart this feedback to you because there is no better incentive than positive, happy customers who let you know how they feel. Capital has made my home beautiful and done it with the least amount of disruption. I sincerely hope that all the employees/crews who made this possible are given my heartfelt thanks for doing so. I am immensely pleased with the results and will certainly speak of Capital with the highest regard and freely recommend Capital to anyone who desires excellent service.”
Joy Bullinger of Metairie, 2/03: “I would like to express my appreciation for the quality home remodeling project recently performed by your company on my residence.
I am well pleased with both service and craftsmanship as well as the courtesy and diligence displayed by the work crew. Everything that was promised was delivered.
I would not hesitate recommending you to my friends and neighbors.
Thank you for a job well done.”
Dr. Richard R. Howard II of Slidell, 3/03: “I wish to commend you and your crew on an excellent job of siding work on my commercial building in Slidell. This installation has improved the appearance of the building significantly. Your group is well organized, efficient, and a delight to deal with.
Mr. & Mrs. Bergeron, 5/03: I wanted to thank you for a job well done. Your siding and gutter men did a beautiful job.
Our house has undergone and “extreme makeover”. The before and after pictures are unbelievable.
We have gotten numerous compliments on our home since then. We are very proud of our new house.
Again thank you and your men.”
Mary Eiskina & Patricia Abadie of Bridge City, 5/03: “We wanted to put in writing that we were very pleased with the work that was done on our home. The job only took a few days and the outcome was just perfect. The crew was great also; they were very pleasant, helped with little things that they didn’t have to do and made sure that everything was cleaned to perfection. We would highly recommend them for any job to anyone needs done through Capital Improvement.”
Mr. Allen Claiborne Sr. of New Orleans, 5/01: “I just had to take a moment to let you know how pleased we are with out windows. The two men that came out to install them did an excellent job.
They were very professional and courteous, left everything in tip top shape, they even hung my blinds and curtains back up, and cleaned up everything. I’m sorry I didn’t get their names, but please thank them again for us.”
We will highly recommend your company to all of our relatives and friends.”
Mr. Steven Luttrell of Jefferson, 7/01: “I am writing you to tell you how happy I am to have finally found a company that I can rely on for my home improvement needs.
From the first telephone call to the completion of the project, I have been very impressed with your company and its employees. Everyone was very cordial and genuinely willing to help. Even the loan officer at the bank had nothing but good things to say about Capital Improvement.
As far as the job is concerned my new siding and gutters look great and I am very pleased with the installation. I truly believe that your materials are superior to the others and on top of that, the price was at or below the other estimates I received. I wouldn’t even think of calling anyone else in the future for our home improvement needs. Thank you for a job well done.”
Judge Bruce and Monique McConduit of New Orleans, 12/01: “It is indeed a pleasure to write this letter and thank Capital Improvement for the prompt assistance the entire staff provided in getting my new Windows ordered and installed immediately.
I have to praise your company and employees for being outstanding. The room in which the windows were installed looks and feels great. Your company has provided us with good work and a very good product. I would have no problem recommending your company in the future.
You are indeed fortunate to have such dedicated employees as our Contractors were. They are really first rate, professional and hard working. Our contractor came to our house on more than one occasion to ensure us that the windows would meet our expectations. He also came to the house to follow up and make sure we were satisfied with the windows and the company’s service. Their dedication to your company is praiseworthy.
I have told My Contractors how much I appreciate their attention, and if you deem it appropriate, feel free to include this letter in their personal file.”
Mr. & Mrs. Byron Bradley of Harvey, 1/03: “Your Company, Capital Improvement., Sent My Contractor to our home to do our patio in the rear of our home. He did an excellent job; he is very knowledgeable in his field.
He made my wife and I very Comfortable and relaxed through the whole process. We are enjoying our new patio. We are so pleased with your contractors work that we have recommended him to our family and friends.”
Michele Simon of Metairie, 7/03: “I wanted to take a moment to say thank you once again for handling my latest project: soffit, fascia and gutters. I love the way it made my house look totally different! I cannot believe it, but I finally saw water come out of a downspout! It’s so nice to be able to trust a company. Whatever you told me would happen, did! You and your company are very pleasant to work with. I look forward to working with you in the future: more windows & don’t forget the roof, Take care and keep up the good work! You deserve all the success that comes your way! A Million Thank You’s!”
Lloyd & Lena G. Webre of Metairie, 6/03: “I am writing this letter to let you know how pleased my husband and I were with the transactions that we went through that led us to choosing Capital Improvement. You and the entire staff there have showed courtesy, professionalism and efficiency from my first contact with your company.
I had gotten other estimates but your company proved, as I mentioned above, everything that I wanted. You were very knowledgeable about the product and treated our small purchase with the attention that you would have given if it were larger.
The crew that installed the windows was excellent. The crew was courteous and professional. They arrived a few minutes before they were scheduled to and in about 2 hours had installed my 3 windows. They left the room spotless and even offered to hang my curtains. They did a great job!
I will recommend you to anyone who is planning any kind of home improvements! I hope to call your company soon to have other work done.”
Larry & Suzann Peterson of Houma, 6/03: “I am writing to you in concern of my salesman and his installers. When we had a first meeting with him about replacing our windows, he made us feel comfortable. His knowledge and patience with us about our concerns are commendable. He took his time in explaining the process and how long it would take. To our amazement everything worked like he had explained. The installers showed up that morning and went to work on time. They cleaned as they went, so we had very little inconvenience.
I would highly recommend them for any home improvement.”
Chip & Michelle Mathias of Metairie, 7/03: “We recently had our windows redone by Capital Improvement, and we would like to let you know how pleased we are with the job.
Our contractor delivered a very thorough and professional presentation about the product and the company. Following, the installation team was efficient and friendly – yet not intrusive. Once they were finished, we were given 24 hours to check the work before submitting our final payment.
We especially liked the fact that all the people who entered our house were full time employees of Capital Improvement and that the company guarantees the workmanship. In the past, we have had serious problems with subcontracting work crews – poor clean-up, stolen lawn equipment, and low accountability for shady work. After these experiences, we can appreciate how much better it is to deal with a company like Capital Improvement.
Thank you for a job well done.”
Arlene & James Callais of Lockport, 7/03: “This letter is in regards to the very professional and knowledgeable service we received from Capital Improvement on our new sunroom.
Your representative had me sold from the get go. He was so knowledgeable and informative with all the information that it was hard for us not to accept his quote.
Your crew members were very knowledgeable, courteous, and professional also. They were very prompt as far as being on time and getting the job completed.
I would highly recommend your company to anyone as far as workmanship, satisfaction, knowledge and price are concerned.
I can’t “Thank You” enough for the beautiful and efficient room we will enjoy for years to come.”
Michele Simon of Metairie, 7/03: “I have had the privilege of working with your company 2 times. The same salesman handled the plans both times. I just wanted to say that he is very pleasant to work for. He’s always on time. He’s very knowledgeable about the products he sells. I put 4 new windows in March and most recently gutters, soffit and fascia. I am very pleased with your products. They are good quality products. The crews that came out to my house were excellent! All were very nice and cleaned up better than I could have. They work together in a professional manner. I look forward to working with your company again, soon!
Thank You for a decent, honest, trustable company.”
Albert A. Laville Jr. of Metairie, 2/00: “In February 2000, I contacted your company and requested an estimate on soffit, fascia and seamless gutters on my residence, an appointment was set up. On February 14, 2000, your sales representative arrived at my residence for the estimate. His presentation of your company’s service and policies was professional and straight forward and he gave a price on the required work that I considered fair. I informed him that I was expecting additional estimates; however, I was so impressed with the presentation that I would cancel the other estimate visits and accept his estimate.
Approximately two weeks later your workmen arrived at my residence to perform the work. I found these workmen courteous, helpful and professional. Their professionalism was displayed by their knowledge, ability and quickness in performing their work.
I am well pleased with the work on my residence and will definitely recommend your company to my friends and family.”
George Marcell of New Orleans, 3/00: “My wife and I are very satisfied with the professional manner in which your company added a sunroom to our house. The work began on the date promised and was completed in a timely manner. The craftsmanship is first-rate, and all terms of the contract were met. We are especially pleased by the manner in which all adjustments were made to our satisfaction.
I recommend your company to anyone who desires good workmanship at a fair price.”
Ernest Mann of Metairie, 12/00: “We would like to thank you and your company for the beautiful transformation on our home.
The siding installers, window technicians and carpenters did an excellent job!
Since your company has done our home over, we have had numerous people stop in their car, while we are in our yard, to tell us how lovely our house looks.
You quoted us such a great price for material and labor; we just could not believe it.
You promised us quality material and workmanship and that’s exactly what we got. I will recommend Capital Improvement to anyone who needs windows, siding, etc.”
Gary Lehmann of Metairie, 2/02: ”It has been one week since my new Alside Ultimate 2000 vinyl replacement windows were installed by Capital Improvement, and I’m just dropping you this brief note to let you know how pleased I am with the final product. Your crew did an excellent job with the removal of the old windows and the installation of the new ones. What surprised me most was how quickly they were able to complete a job… 5 windows in less than 5 hours. I’ve already received compliments on the new windows from my family and friends.”
I’m looking forward to the reduction in my electric bills this summer that results from these well-insulated units. I’d recommend Capital Improvement to anyone looking for replacement windows.
Michelle Simon of Metairie, 04/03: “Just wanted to write a little note to say Thank you! I absolutely love my new windows! I appreciated your knowledge about the products you sell. Your reliability also scored high on my scale. Everything you said would happen did. You were here when you said you would be. I look forward to working with you again, as you know I have an old home that will need many things (of which your company sells). Thank you! A very satisfied customer.
Arthur Foundas of New Orleans, 04/02: “During July of 1994 Capital Improvement installed siding, fascia, soffit and gutters on my home and after the job was completed I wrote you a letter stating how pleased I was with the quality of the work. I also indicated how professional your work crew was about the many favorable comments from our friends and neighbors on the wonderful appearance of the finished job and the quality of installation.
With recent replacement of all windows in my home with the top of the line insulated windows (18 each) you have once again met and exceeded our expectations with the quality of the work and the professionalism of your work crew. I particularly want to recognize your lead mechanic, who, it was very obvious, is a master at installing windows and directing your crew.
My neighbors who reside directly adjacent to my home, one on each side, were so impressed by the work on my house that they also had work accomplished on their homes by your company.
P. S. I forgot to mention the cost for the work done was fair and reasonable.
Annie P. Rothbauer of New Orleans, 5/02: “During April 2002, Capital Improvement installed new soffits, fascia, and gutters on my house in New Orleans.
I am writing to say how very pleased I am with the job that was done. It is a real pleasure to sit in my carport and admire that clean, bright carport ceiling, and the rest of the work. It has greatly improved the looks of my house, and best of all, I’LL NEVER HAVE TO PAINT IT!
The workmen were diligent and efficient, and knew what they were doing. They were also polite and very friendly.
As for the staff I talked to so often, they were more than helpful, and so patient and friendly. It was a real pleasure doing business with Capital Improvement, and I personally, would gladly recommend to anyone this company.
Again, thanks to everyone.”
Lithia R. Sutherland of New Orleans, 5/02: “It has now been over two months since the work on my house was completed, and I have had nothing but good comments on how good my house looks now. My friends and neighbors like my new siding and windows, it has made a big difference on my energy bills. I am very pleased with the quality of the materials used and the workmanship performed by your company. I would not hesitate to recommend you to my acquaintances.
A.J. Scandaliato Sr. – Cobblestone Village Condominiums of Kenner, 9/02: “This letter is to say “thanks” and to compliment Capital Improvement Company and to advise that our Association is very pleased with the completion of the Royal Woodland Dutch vinyl siding application performed by your company. Your installers are excellent craftsman and your workmanship is excellent. The aluminum seamless guttering will certainly prove to be an asset during the years ahead.
Working almost daily inspecting, recommending and approving work as it progressed, the writer found your superintendent to be a man of his word and most cooperative. We thank him for his personal interest. We would like also to commend the men of your crew. We all worked well together and they accomplished whatever needed to effectively warrant stability and in particular found them to enjoy and be proud of their achievement and enhancement as the buildings were completed.
The writer who is considered perfectionist can truthfully acknowledge and recommend Capital’s integrity and guaranty’s that they are able to handle any job after ours assuming it be amongst their largest projects undertaken. It was completed as quoted in six months.
Please give my personal “thank you” to your Mr. William Hale. Without his personal presentation and convincing explanation to the Association unit owners at our January annual meeting this feat would not have come to pass. It would have been put on hold as in the past years. For 14 years the writer has been advising owners that we have been wasting our funds endeavoring to correct and keep ahead of the shoddy workmanship of the original builders. The type of siding initially installed was impervious to moisture, creating water damage to internal wood framing as well as unwanted termite damage in some portions of our buildings which had went undetected.”
Robert and Debbie Volk of Kenner, 10/02: “I wish to thank you for a job well done. You just completed a job for my husband and me. You poured a concrete slab, built a covered patio and changed out all our windows and our patio door. We are very pleased with your work. It is excellent and looks fabulous. They completed the patio, our garden window and the patio door just in time for Hurricane Isodore. They returned the first day after the storm and finished the other windows. Then we had Hurricane Lilli. The windows and patios not only withstood the hurricanes, we wouldn’t have even known there were hurricanes out there had it not been for the news. We couldn’t hear anything from outside. We LOVE these new windows. We are very pleased with your work as well as your workers. They are very courteous and polite. They cleaned up well after themselves and were careful around our dogs. We are telling all our friends about the great work you did for us and have contracted with you to also install a new roof on our home.”
Paulette Adams of Lockport, 9/03: “I recently had the entire exterior of my home covered with vinyl siding and the results were awesome. My house is approximately 100 years old and had details which were not noticeable since the house was painted all white.
When I am working in the yard or out shopping, people stop to tell me what a difference the siding has made to my home.
The detail on the windows and columns and working with the height of the house was challenging but the craftsmen were able to reproduce the work. All worked exceptionally hard to provide the final product, from the craftsmen to the sales person. Just take a look at before and after photos.
Thanks to your sales representative and crew for a job well done. I would recommend and have recommended Capital Improvement to family and friends.”
Arthur J. De Lima Jr. of Kenner, 10/03: “I would like to express my thanks for job well done. The installation of my carport was completed in a very professional manner by an exceptionally experienced crew. I was also happy with the quality of materials used, which I found to be a much better quality than those offered by others.
Ewing W. Cook Jr. of Kenner, 10/03: “I am now sitting in my new porch enjoying the evening thanks to Capital Improvement. The entire experience with your company has been positive.
From the start, you accommodated our ideas into your plans, modified them per our wishes, and provided a fair price.
You began when expected, in fact earlier, and completed the task within your estimate.
The workmanship was superb, but our most important asset is the Capital Improvement workers. They were all courteous, competent, considerate and trustworthy. I have never experienced a company that actually cleaned the work area daily before they left. Please express my compliments to all your team.
It has been the most pleasurable experience.”
Dan Merry of Harvey, 11/05: “I am writing to inform you of a job I consider well done. It is my pleasure to commend your company’s professionalism and dedication to customer satisfaction.
On Nov. 5th a crew of installers arrived at my home and began work on a project that was initially considered a “typical and normal installation” but proved to be more daunting then was originally thought.
The salesman went above and beyond what I would consider his job description to be in assuring the job went as smoothly and painlessly as could be, AND with the quality he expects of his company’s installers. There was minor “bumps-in-the-road” to be expected in a job of this nature, but the crew was swift in detecting and correcting the situations and informing the customer. An attribute I consider to be evident of pride in company and job skills.
I would like to especially thank your sales representatives for their courtesy and good manners and also to say that I admire their pride in their company as evidenced by their quality of workmanship they provided.
As a satisfied customer I thank you for a job well done.”
Michael and Leslie Mentel of Kenner, 11/03: “I want to let you know what a pleasure it was doing business with your company!
The decision my husband and I made to install new gutters, soffit, fascia board and a patio cover on our home was not an overnight one.
We began our search for a company to do this by researching the Better Business Bureau, the Louisiana Secretary of State, and internet. In particular our initial search was to look for complaints, unresolved issues, and reputability. To my surprise, this initial process cut the field of “competitors” by over two thirds!
We then attended the Home and Garden Show in the Superdome and made contact with the remaining four companies on our list, and scheduled appointments to meet in person at our home with their representatives. Your company was slated to be the second to last we would meet with; however after our meeting with you, we cancelled the last appointment.
You made us feel comfortable and at ease from the very first handshake. You treated us with courtesy and respect while providing a complete description of the product, the work that would be performed, and the pricing method. You addressed any issues or concerns we had with kindness, never making us feel ill at ease or that the questions were “dumb”. The experience we had in our meeting with you was enjoyable. You made us feel as though we were meeting with an old friend rather than an impersonal corporation. You provided us with competitive pricing while making us feel completely informed. This meeting sealed the deal so to speak and we signed the contract for the work and cancelled the meeting with the last vendor.
When the work began shortly thereafter what a pleasant surprise to find that our initial meeting was just the beginning of the enjoyment and professionalism we would have dealing with your company.
Three different crews were assigned to our job. One for the gutters, a second for the soffit and fascia, and the third for the patio cover. Each of these crews arrived timely, were neat, respectful, and professional. They performed the work in a timely manner and as agreed. They worked speedily and each finished up their jobs in no time.
Each crew paid attention to the small details such as surveying the property after for any nails that may have fallen and been hidden in the grass. They all insured that any debris was cleaned up and the work site left in a neat, orderly status. The job was completed timely and the end result was more beautiful than we imagined.
The service after the sale continued when we received the warranty forms from your office with literally step by step instructions spelled out for us, copies made, pre-addressed envelopes provided, and even a “sign by the x”. It couldn’t have been any simpler.
We know we have made the right decision in choosing your company for our home improvement needs.
It is this attention to detail provided by everyone from you at our initial meeting to each of the work crews to the office staff that cause me to write this letter to you.
Please accept our sincere appreciation for a job well done. It made a big decision an enjoyable one.
We would highly recommend your company. Please feel free to provide our names, address, and telephone number to any perspective clients. Kudos to Capital Improvement for employing such fantastic employees!
Again our heartful thanks to you and Capital Improvement!”
T. Aaron Broussard of Kenner, 11/03: “I just wanted to thank you once again for the incredible job that Capital Improvement did on the enclosure at my home. Looking at the final product, we are amazed at how seamlessly you were able to match the new addition with the rest of the house, and we are extremely happy with the small finishing touches that you added to give the room character.
From the very beginning, your work ethic inspired much confidence on the part of my wife and I, and we are very pleased that you were able to complete the project ahead of schedule. It is truly a wonderful feeling to work with a professional such as you, who takes so much pride in what he does. As far as we are concerned, every detail of the room is perfect.
You are a true craftsman, and we look forward to calling on you in the future for any other projects that we may have. Thanks again for a job well done, and please let me know if I can serve as a reference for your company in the future.”
Sylvia Sapp & Barbara Strauss of Kenner, 1/03: “Recently, your company replaced the gutters and a bay window at our home in Kenner, La.
We are more than satisfied with the job performance of each and every one of your employees. They are knowledgeable, efficient and courteous.
With special mention of the two gentlemen who replaced our kitchen bay window. We were a bit apprehensive due to the necessity of working inside. However, the job was performed with neatness, cleanness, efficiency and speed. These two employees have the rare ability these days, of working together as a team.
Thank you again, we remain.
Warren Burmaster of Belle Chasse, 1/03: “I needed to change 5 old windows and get 5 new double pane windows.
I got prices from L&E, Bernard and Capital. L&E and Bernard sent men out and said job would be hard and take 2 or 3 days. They sent men out to measure and look and each raised their prices.
Your sales representative took measurements and showed me samples. He showed me how they worked and why his product was the best. He was friendly and reached a price near other two. I thought he knew his product best and signed an agreement.
Later he sent out Joey and he said job would not be easy but could take 2 days.
On January 13th, crew came out and started job. They worked as a team, each did his job and finished job about 4 or 5 hours. Job looks great, showed me how to operate windows, cleaned up nicely, they talked to me into trying to do my last 5 windows. I let them take measurements and said I might. He took measurements and gave me a close price. I may decide in next two days to go ahead and finish.
I have been in business for my self last 50 years. I know how hard it is to get good men who know their job. I would give you sales representatives a very high A plus. I will tell others where to get good job.”
Vera Fourroux of Metairie, 2/04: “I would like to express my appreciation and thanks to your company for the professional and expedient way in which you enclosed my patio to a sunroom. I love it. It is everything I had wanted it to be. Your salesman was excellent and efficient. He was not pushy. He gave me plenty of “consideration time.” Since I am a senior citizen, he wanted to have my son present so that he, too, could hear all the policies and benefits of using your company. Everything he explained to us was in a vocabulary that any ordinary person could understand. He was very patient with my questions and phone calls.
Thank you, again. I will definitely call your company again if I should have need of your expertise. I would gladly recommend Capital Improvement to anyone without hesitation.”
Fran & Camille Fournet of New Orleans, 2/03: “I would just like to thank your sales representative and his team for the professional and quality job they did on my new gutter installation.
To me, a gutter was just a gutter-seen one, seen ‘em all - - and so at first I was snickering to myself about how seriously your sales rep. was taking gutters because of all the information he was sharing with me; things such as the design and quality details of his gutter system, installation procedures, and options, and so much more. “I’m just buying gutters”, I thought to myself, “not a house”.
But your sales rep., despite my kidding him and even my crazy kids doing circles around him while we talked, maintained a professional composure and helped me to realize that I needed to be informed and thinking about what I was about to do; I shouldn’t just go making a significant purchase like this not knowing much about it or just using any company out there. He helped me understand that I needed to be informed. This is my CASTLE, after all!
Anyway, he turned out to be very knowledgeable and helpful with all the preliminary questions I had for hi-sharing with me useful information that I hadn’t thought about before. He also let me pick his brain on some other home improvements I had for him.
I liked the man and I liked his company. Before I knew it, his team was out there bright and early on the job installing my new gutters. I made a few special requests of his team while they were on the job and they were more than happy to oblige. And when I pestered them with questions as they were installing, they were friendly and helpful.
Everything went really smooth. The next time I turned to look, they were finished and gone! Not a mark on my lawn and no scrap or trash laying around!
Now check this out! A few days after the job was completed, I noticed some sharp metal burrs at the bottom end of the downspout and I was a little worried that my children would cut themselves if they accidentally rubbed against it while they played outside. A Capital Improvement team was dispatched immediately after I called them about it and they removed the burrs no problem.
Can’t ask for better service!”
Shannon M. Newkirk of Harvey, 5/03: “I just wanted to thank you for the excellent job that you have done with the installation of our sunroom. It is a beautiful addition to our house and exceeded our expectations. We are very happy with our new work out room and we are using it regularly.
We are very pleased with your company and our working relationship. You were very patient with answering our extensive questions and modifying the plans before beginning the work. We were very impressed with the ability to schedule the work as soon as the materials arrived. In addition, we were pleased that our sunroom was worked to completion before the crew moved to another job. We especially, appreciate the crew working with us on scheduling since I was put in the hospital to deliver the baby early. It really meant a lot to me that you sent flowers to me in the hospital. We are very lucky to work with such a professional company that cares about their clients.
We have already told a lot of friends and family about working with you and we would recommend your company top anyone who wants to receive quality work from professional people.”
Marvin & Bonnie Montgomery of Baton Rouge, 5/03: “I am writing this letter to you in my capacity as a private individual, rather than in my capacity as general counsel for the Louisiana Department of Agriculture & Forestry. Because you have just completed the remodeling of my home, you have asked for my opinion as to the quality of work and the products and the professionalism of your employees. Your request shows bravery on your part because attorneys can be demanding and opinionated. To tell you the truth, after thirty years as an attorney, I have learned to be somewhat skeptical of sales claims. I have to admit that what you said you would deliver you did, in fact, deliver. I have no reservation about using you, your company or your products I the future, or in referring anyone to you.
The point I would like to emphasis most is the honesty and integrity that you and your employees displayed during the remodeling. At the beginning of the process you made a mistake. It was an honest mistake, but a serious one, nonetheless. You admitted the mistake and took steps to correct it. We all make mistakes, but not everyone is willing to admit to a mistake and correct it. To me, your action in doing so shows both integrity on your part and that you can be trusted.
You sent three crews out to the house, one to install the windows, one to install the siding and one to install the gutters. All three crews were professional, efficient and did excellent work. More importantly, they were polite, courteous and willing to listen to and consult my wife. I would especially commend your sales rep. and his men, which is the crew that put up the siding. Unfortunately I did not meet the other two crews because of my work schedule, but my wife has nothing but praise for all three crews. Another incident of integrity occurred when the “gutter” crew arrived. The color of the gutters they brought with them did not match the colors of the siding or the trim. The foreman, said that it was not a problem for them to come back later with gutters that matched the colors of the house. The consistency that your crews displayed in trying to make sure that we were happy with the results says a lot about you and your company.
As I have mentioned earlier, the quality of the work by all three crews is excellent, especially considering the condition the house was in when they started. I was impressed by the fact that the crews were willing to hang new doors, lights and fans that we did not purchase from your company as part of the service. They did and excellent job.
The quality of the product is also excellent. The windows that we chose have totally delighted us. I never thought that I would find windows delightful, but I do. I highly recommend the windows that we bought. They are better than anything else I was able to find on the market, and I did look at a lot of windows. Frankly, I was surprised with the insulation that you used under the siding. I expected a house wrap type of insulation. Instead, you used thick insulating sheets. Lastly, the siding and trim were of quality that I had not found in any other siding. Again I had looked at lots of brands of siding before choosing yours. I would not hesitate to choose it again.
In closing, you have transformed a down at the heels house that stuck out like a sore thumb into a house that blends in with the property so well that the house looks like it has always been there. You created something that I did not expect, a harmony between the house and the property that makes a house a home.
Please feel free to show this letter to potential customers if you desire, and to use us as a reference. On behalf of my wife, Bonnie, and I thank you.”
Gerald and Linda Hebert of Metairie, 6/05: "I am writing this letter to let you know how pleased we were with the work recently completed on our home. Our experience with your company from initial contact by Louis Schneider to the final contact by Jeff Bowers was terrific.
We were impressed with Louis' presentation to us. My husband, Gordon, is an engineer and is, quite frankly, a perfectionist. He had obtained bids and listened to others concerning this work with skepticism, but was very pleased with what Louis told us.
As far as the actual work done by three different crews (windows, soffit and fascia and gutters), we were totally satisfied with the work done by each crew. They were all courteous, capable professionals; and they did exactly what we were told they would do, i.e., cleanup and on-the-job adjustments.
We also had a positive experience with Jeff Bowers. I am sure that he was responsible for coordinating everything and he was personable and professional when he visited us after job was completed.
It would be our pleasure to recommend your company to friends whenever possible. Thank you for creating such a good relationship with your customers.
David and Kay O'Neil of Metairie, 10/04 "Recently my wife and I contacted your firm in reference to replacing the windows in our home. We made an appointment with you to discuss the style and cost of this project. During our discussion we found you to be very cordial and informative. Your presentation was professional in every way. You laid out what events would take place during our renovation and in what order. We didn't really believe this would happen since other contractors had not lived up to the promises they had given us in other jobs.
However, with utter surprise and delight everything you told us took place as stated in your presentation. We could not be happier that we did business with your firm. The work was done by excellent mechanics and with high quality materials. The windows made our home look much more attractive. We are more proud of our home because of your efforts.
We would like to give you thanks for a job well done. Also, we recommend your services to all who want first rate service and workmanship."
Harriet Singleton, Gretna, 1/03: "This letter is in reference to the outstanding demonstration of your vinyl windows product.
I have never purchased any product after just one quote, but you were so professional and knowledgeable I was sold immediately. I enjoyed having you in my home and it was a pleasure speaking with you.
My windows was delivered as you specified, the installers was also professional. They can and introduced themselves and right to work they went. The day the windows were installed it had been raining, I was concerned about the mud being tracked in, so I asked what could be done about the mud. One man stayed outside and did the outside work and one stayed inside. I was impressed.
Joey, you know I am handicapped and when the installer asked me if I wanted to wash the curtains while they were down, he went on to say "O" I am not saying they are dirty but I would help you wash them if you wanted me to. I was so touched to see a stranger concerned about me.
I am totally satisfied with you, the installers and the product. Everyone I show my new windows to I mention you and your company. I would recommend Capital Improvement to anyone."
Daniel W. Huth of Metairie, 9/00: "In your letter of August 28, 2000 you stated that Capital Improvement would do a quality job. Well I would have to agree with that statement. I am pleased with the outcome and appearance of my home. The gentlemen who installed the soffit and fascia were true craftsmen who were hard working and dedicated to doing a good job
I would have no qualms providing a positive recommendation to anyone concerning your company. As a matter of interest, we are having the church fair this week-end and have made sure your sign on our front lawn is still up. You can be assured that Capital will be utmost in my mind when my home needs further maintenance."
Stephen and Kathy Mentz of Metairie, 7/00: "Stephen and I would like to thank you for all your help. You and your men were very efficient in completing the job that your company gave an estimate on. The workers showed up on time as we discussed. If we had any questions about the completed job you were on the job site in a respectable amount of time to overlook the spot in question and were very helpful in solving the problem. Your employees were very helpful, very polite, and ready to answer any questions that were asked of them."
Eric and Marsha Pete of Gretna, 4/99: "…It was incredible watching our home transformed right before our eyes into its present state. For anyone in the market for a quality siding job that is drop-dead gorgeous as well, Capital Improvement is the way to go!"
The Maloz Family of New Orleans, 8/98: "ALL OF THE CAPITAL TEAM were courteous, considerate, kind, understanding and PROFESSIONAL at every step along the way. Your work force was extremely knowledgeable. The quality of materials used – ALL OF THEM, the windows, screens, insulation, siding, soffit, fascia, gutters, paint work etc. are all TOP OF THE LINE – FIRST CLASS!...Did we get what we paid for? You better believe we did. WE ARE EXTREMELY HAPPY WITH THE PRODUCTS AND SERVICES RECEIVED. THANK YOU FOR EXCEEDING OUR EXPECTATIONS!"
Darlene Danenhower of Kenner, 6/97 "…I wanted to take the opportunity to thank you for the beautiful job….professionalism of the work…quality of the personnel…there is no doubt about who 's getting my home repair work."
Wesley Poskey, Jr. of Gretna, 2/93 Our work is 'personal' "It was like you were doing the work on your own home instead of on a customer's home…it was really apparent that the quality of materials and workmanship were of a superior quality…thanks to the remodeling crews for a job very well done…feel free to show the house to anyone that wants to see an example of quality work."
A. Quintana of Mandeville, 2/05: "This is rather late but I would like to thank you for the work your crew did while installing the soffit, fascia and gutters on our home in Mandeville in August of 2004.
From the start to finish we were pleased with your services. The man who pressure washed our home before the job was started was completed promptly. Your soffit and fascia crew of Warren, Chris and David did a great job as well as Eric and his crew with the gutters. They were all on time and worked very professionally.
Again your efforts maintaining a crew who arrived on time, worked well and cleaned up when the job was finished is appreciated."
Ralph Wickman of Gretna 9/99 "From the outset, everyone involved displayed enormous courtesy and flexibility in working with me and my wife, especially as it applied to scheduling home visits and fitting them in with our own timetables. The service and installation personnel have shown equal amounts of professionalism and courtesy, as well, and have always completed each task thoroughly and in a timely manner…the amount of care your company has taken to ensure our complete satisfaction has been 'more than we could expect'. We would be more than willing to share our complete satisfaction with any of your present or future clients and hope that you will use this letter as a testimonial of our gratitude for the efforts your company has taken to ensure the job was done right, the first time. Your slogan, 'when you hire us, we work for you and we'll be there', is absolutely true and reliable. Thank you so much for serving our needs and fulfilling our greatest expectations, and more."
E. B. Bonner, Ph.D. 6/98 As an investment by our customer who sold her home and moved to Texas: "I have been very pleased with both the quality of the siding installation and its benefits to my property. I appreciated the rapid but well-done work and ease of scheduling for both my house and garage a year later, as well as a free alteration when I had a new breaker box installed on one side. The siding has made a significant difference in the insulation…and my heat and AC bills are unbelievably low. I have enjoyed the 'look' your siding job gave my house since the day you started. Other people must like the look too, because I sold it in two days and had a list of over twenty who wanted to see it but were too late! The siding totally transformed the house and garage. I calculated that the return from the siding in terms of the sale price was at least three times the price of the siding job. I found your overall, long term customer concern and willingness to put extra effort into small items very unique among all of the twelve contractors I interviewed, and I have never doubted that I made the right choice!"
David & Ginger Anderson, 9/04 "We would like to take this time to say thanks. We are currently adding on to our home in addition to the windows your crew installed. The crew was organized, fast, friendly. They completed all window removal, installation, and capping in one day. They did a great job of cleaning up, and assisting me with placement of the burglar alarm wires. We have had several comments on the windows and would use and recommend your company."
The Fisher family of River Ridge, 2/04: "We want to take this moment to thank you for the excellent presentation you did in attempting to sell us the windows. You did sell us the windows. We were very impressed at the way you presented this product, step by step, answering every question we had in a professional manner. I have had other salesmen come by to give estimates regarding windows, but was not well versed in providing the necessary background of the product. It was a well-spent hour and half presentation. Thanks to my daughter for referring your company to me.
Additionally we were extremely impressed with the installation of the windows, the professionalism of the workers and the clean-up after they finished. Also how much of a difference the windows have made in improving the beauty of our house. I'm impressed with the operation of the windows in which the ease of opening and closing of them. We are glad that we purchased the top of the line window, mainly because of the less noise we hear from the outside. We also feel a difference in the temperature inside the house now.
I'm sure we will be doing business with you in the future as there are additional improvements we need to make on our house.
Thanks once again for making a difference."
Patricia Armatis of Metairie, 8/01: "We have lived in our home in Metairie for over 15 years. During that time, we have scheduled a number of repairs/renovations. Capital Improvement arrived on time! – to replace the windows, and then managed to further dispel the (bad) stereotype by finishing 30 minutes early!
Not only that, the job was professionally done, the installers were careful to minimize flying "dirt" and they managed to maintain a pleasant attitude despite the summer heat. When the windows were installed they cleaned up all leftover materials, removed the old windows, vacuumed the areas in which they worked and left smiling a half hour ahead of schedule. Not your typical renovation experience!
As for the windows themselves, they withstood the first pounding New Orleans thunderstorm without a leak and seem to have reduced heat transfer to the rooms inside. They do operate a bit stiffly, but I do no care to A/C the outside (by opening and closing these windows) to give them the necessary "workout".
I recommend your company to anyone needing replacement windows."
Bertrand Bonnimond, F&B Manager, Windsor Court Hotel, 6/00 "This letter is to let you know that my wife and I are extremely impressed with the high standards and quality of CAPITAL IMPROVEMENT.
We had about 10 people from different companies come to our house but nobody equaled Capital Improvement. They were all starting with the same speech telling us how and why they were the best in the field but your representative really explained to us in detail the differences between your windows and others and why we should do business with you.
We had to change about 12 windows of different shape and size which counted for 22 window units. Capital Improvement offered to help us choose the right windows for our house. The others did not because they only had one type of window.
My wife and I were a little short on time as my wife was 9 months pregnant and we wanted the windows in before the arrival of the newborn. The order came on time (only two weeks!) as you had assured us.
The installers were extremely professional, we did not have to chase them down or page them all day, they worked fast (the job was done in only 2 days), they made no mess and they never complained that it was too hard or they were tired!
We love our windows and thank you for your good work!"
Don and Kay O'Neil of Metairie 4/00 "Recently my wife and I contacted your firm in reference to replacing the windows in our home. We made an appointment with you to discuss the style and cost of the project. During our discussion we found you to be very cordial and informative. Your presentation was professional in every way. You laid out what events would take place during our renovation and in what order. We didn't really believe this would happen since other contractors had not lived up ti the promises they had given us in other jobs.
However, with utter surprise and delight every thing you told us took place as stated in your presentation. We could not be happier that we did business with your firm. The work was done by excellent mechanics and with high quality materials. The windows made our home look much more attractive. We are more proud of our house because of your efforts."
Virgil Boyd of Metairie 8/93 on his new patio-cover: "My wife and I were most favorably impressed with your professional expertise, as well as the prompt, efficient and courteous demeanor with which your work-crew completed the job. Please be assured that we will spread the word concerning your reliability and 1 st Class work one can expect and be sure of when dealing with your company." Annette McCaffery of Kenner 5/96 and their new Patio and Home: "Just a few lines to tell you how much we love our 'new house'. The siding along with all the trim and new patio has transformed our home that we hardly recognize it…express my appreciation to you and your crew for a job well done. Your employees couldn't have been more helpful, harder working or more professional…top quality material by top quality people…We selected the right company. I am looking forward to renewing our working relationship when we enclose our patio next year." Mary Cordova 12/98 writes: "My family and I are so please with the new windows and storm doors. My purpose for writing this letter, however, is to let you know how nice it was doing business with your company. At no time did my parents or I feel pressured or harrassed to 'sign the dotted line'. Your straight forward, honest approach impressed us greatly…your workers…were hard working, trustworthy professionals…the materials are first rate and the installation perfect! In the future we will not hesitate to contract your company for additional work and we are most willing to be asked for references."
Arthur Foundas, Lt. Col. (USA RET.) New Orleans 7/94: "During spring your firm installed vinyl siding on our two story home and garage. Our agreed upon price for all the work was fair and below other firms we had contacted, but it goes beyond just that aspect of the job. The overall quality of the completed work is excellent and we are very pleased with the results. We continue to receive many favorable comments from our friends and neighbors. In all our dealings with you, your attitude was professional, friendly, and cooperative. From start to finish you closely supervised all the work and it was a rare pleasure to deal with a contractor as conscientious as yourself."
Joan Wilmoth of Terrytown 9/99: "I wanted to take this opportunity to thank you and your installers for a job 'well done'. It is a very rare occurrence in these times when you hire a contractor that you don't know to do an improvement on your home and they 'actually do it' – and do it just as they promised they will – on time, promptly, fairly and beautifully completed on the date. The windows are beautiful, just as you promised. You kept the appointments, just as you promised. The installers did a wonderful job, neat and just right, just as you promised and when you promised. And so, I wanted to thank you all for being the kind of contractor every homeowner could wish for. It was a pleasure meeting you and working with you and I hope I have the occasion again to do so." Mr. And Mrs. LaBaron Kennedy of New Orleans 7/98: "We can't say enough good things about our new windows…They've greatly enhanced the appearance and energy efficiency of our home. Comments from our neighbors, and utility bills back these statements up. Hats off to your staff…knowledgeable and most professional."
Ida Danjean (Owner of Danny and Clyde's) 11/97: "Choosing Capital Improvement to replace 30 windows in my home was one of the best decisions I have made in my life. As you know I had several people out to give estimates on this job, but your presentation, honest approach and of course, your wonderful windows were truly the only way to go!" About our crew "The idea of replacing all these windows terrified me. To my surprise I had nothing to worry about. Your installers were the nicest young men and did a fantastic job. It's hard to believe they could do such superior work on all 30 windows in only 4 ½ days. I will be proud to recommend you to my friends. Of course your work is all the advertisement you need." Dorothy Schnell of Metairie on our crew: "…When your men came they knew exactly what each was supposed to do…I am very pleased with the work your men did on my house and you can be assured I will recommend your company to anyone I know…" Al and Cindy Hagardorn of Gretna 1/99: "Your professionalism and continuous efforts to assist us in obtaining financing were a major part of our being able to make the improvements we desired…Your honesty and straightforward approach was a major consideration in our decision to choose Capital Improvement." Again our crew "At first we were overwhelmed by the major outside renovations to be done, but your crew put our mind at ease. They showed up promptly, knew what they needed to do to get the job finished timely…and worked continuously throughout the day. Each one was professional, maintained clean personal appearance, and was very polite. In short, Capital Improvement was wonderful to work with and we look forward to being able to complete the remainder of our improvements in the upcoming years…We highly recommend Capital Improvement to everyone who is considering choosing a home improvement company."
Rev Gilmer J. Martin, Pastor of St. Edward the Confessor Church: "I have already sent a letter to your company thanking them – and your suppliers – for the generous gift of siding on the parish rectory…We greatly appreciate all that you do! Also, our compliments to your crews. These guys were on time every day that they worked here. They were polite; I never heard them use any off-colored language that you often hear from construction people. They were cooperative…They worked together well. I just can't say enough about how pleased I was with them. To you – and to all of them – keep up the good work! It is very impressive to your customers [don't think it goes un-noticed]! Thanks again!"
Ralph Romig of Gretna: "…We are very satisfied with the materials and workmanship of your crew and will be glad to recommend your company to others. At my age, maintenance gets to be quite a big chore, and by putting siding on all wood surfaces, I think I have some free time coming. Thanks for a job well done."
Janice Butler of Metairie 5/99: "…Dean is an exceptional person and was so very helpful…He was extremely polite and a true gentleman in all ways…he gave me the best price on my windows and I am very pleased with them. He was true to his word 'When you hire me, I'll be there!' He was here during the installation and came back for a follow-up call…Because he is so exceptional, I recommended him to my aunt in Baton Rouge who also hired him…"
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FULL SERVICE REMODELING PROJECTS At Capital Improvement the “Handy Man Can” do it! Ask about our Handy Man Services for all types of home repair projects. See a complete list of all our Home Improvement Services.
Call now to schedule your services!
Capital Improvement is a Locally Owned, Fully Insured, Louisiana Licensed Contractor serving all of Southeast Louisiana including: New Orleans, Metairie, Kenner, Harahan, River Ridge, Jefferson, Harvey, Marrero, Gretna, Westwego, Belle Chasse, Covington, Slidell, Mandeville, Madisonville, Lacombe, Abita Springs, Destrehan, St. Rose, Luling, Boutte, Laplace, Baton Rouge, Denham Springs, Prairieville, Zachary, Houma, Thibodaux, Lockport, Raceland, Morgan City, Hammond, and Ponchatoula.
We serve the following Louisiana Parishes: Jefferson, Orleans, St. Tammany, St. Bernard, St. Charles, St. John the Baptist, St. James, East Baton Rouge, West Baton Rouge, Tangipahoa, Terrebonne, Washington, Lafourche, Lafayette and Plaquemines parishes.
If you don’t see your area listed, please give us a call. Toll Free: 1-800-474-3464
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Fully Insured Louisiana State Licensed Contractor #83682
Expert Craftsmanship ~ Quality Materials ~ Satisfaction Guaranteed
Free Estimates ~ Financing Available ~ 12 Month Interest Free
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Capital Improvement 5727 Jefferson Hwy. • Harahan LA 70123
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